Being a bellwether of consumer confidence and prosperity, Retail is one of the most important and visible parts of the global economy. In today’s world, innovation driven by consumer demand is dramatically changing the Retail industry. Middle East ‘Total Retail’ snapshot urges retailers to adapt to changing consumer habits. Consumers now seek instant information and a seamless experience across channels by demanding superior experiences from retailers in the form of mobile shopping, personalized service and instant gratification. When these demands come in the face of margin pressure and the drive for globalization, there arises a need for innovation around Omni-channel retailing, mobile apps, customer data mining, responsive supply chains and cutting-edge technologies to flex the retail business faster.
Many retailers struggle to keep up with growing expectations, including the proliferation of mobile and social business capabilities. They also may be missing out on valuable insights that can be derived from multi-channel interactions with their consumers. To beat the fierce competition in the Middle East market, retailer today need deeper consumer engagement, cross channel strategy, rapid product innovation, cost efficiencies, value chain integration, information and performance visibility, retail technology innovation, and measure to ensure compliance and sustainability. Soltius specialize across all facets of a retail organization to transform the business, improve customer loyalty and increase profitability.
Soltius offers array of services across the retail value chain that embeds end-to-end capabilities to help you achieve success. From understanding customers to providing a cohesive experience across channels, we help the retailers work better and work differently. Our objective is to guide clients in creating a flexible foundation for delivering differentiated experiences.
Soltius delivers the following services for the Retail industry:
- Technology Offerings
- IT Consulting Services
- Enterprise Infrastructure Management
- Technology Infrastructure and Transformation Services
- Operational Services – ADM/AMS, ERP
- Testing as a Services
- Digital Offerings
- Customer Experience (CX)
- Mobile and Social Strategy
- Application Services Management
- Data – End to End (BI, DW, Analytics, Big Data)
- Emerging Technologies (IoT)
YASH and Soltius Advantage – More than what you think
- Retail Domain Expertise and strategic global alliances
- Innovation with a strong retail practice you can rely on to help you derive more value across your entire retail value chain.
- Comprehensive suite of retail services that enable end-to-end transformations.
- A comprehensive support center for problem management and issue resolution, as well as remote system monitoring and asset management.
- Offerings that leverage our in-depth technology expertise and rich retail industry domain experience to deliver results with uncompromised certainty.
- Software-as-a-service, infrastructure on demand and innovative commercial models to reduce TCO (Total Cost of Ownership) and increase business agility.